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Returns Center

Frequently Asked Questions

*What can I return?
You may return most new, unopened items sold and fulfilled by PETIT BATEAU Shop within 30 days of delivery for a full refund. During the holidays, items shipped by  Shipping between November 1st and December 31st can be returned until January 31st.
*When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

*Does PETIT BATEAU Store offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart.

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